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Terms & Conditions

Legal Disclaimer 

Effective Date: 11/21/2026

Disclaimer

By booking or using our mobile detailing and car wash services, you acknowledge and agree to the following:

Customer Utility Requirement:
Our mobile detailing services require access to the customer's water supply and electrical outlet. Unless otherwise agreed to in writing, the customer is responsible for providing a working outdoor water source and a standard electrical outlet within reasonable distance of the vehicle(s).

If water or electricity is unavailable upon arrival:

  • Services may be delayed, modified, or canceled.

  • A cancellation or trip fee may apply.

  • We reserve the right to refuse service if adequate utilities are not available or if working conditions are deemed unsafe.

If we offer self-contained services using our own water and power, additional fees may apply and must be agreed upon before the appointment.

Appointment Scheduling

Appointments are reserved on a first-come, first-served basis.

Customers are responsible for providing:

  • Correct contact information.

  • Accurate vehicle location.

  • Access to the vehicle at the scheduled appointment time.

  • Access to water and electricity unless otherwise arranged.

We reserve the right to refuse or reschedule appointments due to weather, unsafe conditions, equipment failure, or unforeseen circumstances.

Vehicle Accessibility

The customer agrees to ensure the vehicle is:

  • Easily accessible.

  • Unlocked (when interior detailing is requested).

  • Free from personal valuables.

  • Parked in a safe and legal location.

If we are unable to access the vehicle within 15 minutes of arrival, a cancellation or no-show fee may be charged.

Payment

Payment is due immediately upon completion of services unless otherwise agreed.

We accept approved forms of payment including:

  • Credit Cards

  • Debit Cards

  • Cash

  • Digital payment platforms (where available)

Returned payments or chargebacks may result in additional collection fees.

Cancellation Policy

Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

Failure to appear for a scheduled appointment ("No Show") may result in:

  • A service fee.

  • Deposit forfeiture.

  • Future appointments requiring prepayment.

We reserve the right to cancel appointments because of:

  • Severe weather

  • Unsafe work environments

  • Mechanical failure

  • Illness

  • Emergencies

Weather Policy

Mobile detailing is weather dependent.

Appointments may be delayed or rescheduled because of:

  • Heavy rain

  • High winds

  • Lightning

  • Excessive heat

  • Unsafe outdoor conditions

We will make every effort to notify customers as soon as possible.

Satisfaction Policy

Customer satisfaction is important to us.

If you believe any portion of the agreed service was missed, you must notify us within 24 hours of service completion.

We may inspect the vehicle and, at our discretion, offer to correct the issue.

Refunds are generally not provided for completed services.

Existing Vehicle Damage

We are not responsible for pre-existing conditions including but not limited to:

  • Paint chips

  • Rock chips

  • Oxidized paint

  • Clear coat failure

  • Rust

  • Scratches

  • Swirl marks

  • Torn upholstery

  • Worn leather

  • Stained carpeting

  • Broken trim

  • Loose emblems

  • Previous repair work

Cleaning may reveal pre-existing defects that were hidden by dirt, wax, oxidation, or contamination.

Delicate Surfaces

Certain vehicle materials may be fragile due to age, previous repairs, or manufacturer defects.

We are not liable for damage resulting from:

  • Brittle plastics

  • Aging leather

  • Cracked vinyl

  • Weak adhesives

  • Sun-damaged trim

  • Previously repaired components

Biohazard Conditions

Vehicles containing:

  • Mold

  • Human waste

  • Animal waste

  • Blood

  • Vomit

  • Drug residue

  • Needles

  • Hazardous chemicals

may require specialized cleaning or may be refused service.

Additional charges may apply.

Personal Property

Customers are responsible for removing:

  • Cash

  • Jewelry

  • Electronics

  • Firearms

  • Prescription medications

  • Important documents

  • Other valuables

We are not responsible for lost, misplaced, or damaged personal belongings left inside the vehicle.

Pet Hair

Excessive pet hair removal requires additional labor.

Heavy pet hair removal is not guaranteed to be completely removed and may incur additional charges.

Odor Removal

Smoke, mildew, pet odors, food odors, and other persistent smells cannot always be permanently eliminated.

Odor treatments improve conditions but do not guarantee complete odor removal.

Service Limitations

Certain stains, scratches, paint defects, and contaminants may be permanent.

Detailing restores and improves appearance but does not return every vehicle to factory-new condition.

Results vary based on:

  • Vehicle age

  • Maintenance history

  • Environmental exposure

  • Existing damage

Ceramic Coatings & Paint Protection

Paint protection products require proper maintenance after application.

Failure to follow recommended care instructions may reduce product lifespan.

Normal wear, environmental contamination, road debris, improper washing, and accidents are not covered.

Right to Refuse Service

We reserve the right to refuse or discontinue service if:

  • Working conditions are unsafe.

  • Customers become abusive or threatening.

  • Illegal substances are present.

  • The vehicle presents health hazards.

  • Utilities required for service are unavailable.

  • Weather conditions make service unsafe.

Limitation of Liability

To the maximum extent permitted by law, our liability shall be limited to the amount paid for the specific service performed.

We shall not be liable for:

  • Incidental damages

  • Indirect damages

  • Lost income

  • Loss of vehicle use

  • Towing expenses

  • Rental vehicle costs

  • Consequential damages

Photography

We may photograph vehicles before, during, and after service for:

  • Quality control

  • Documentation

  • Marketing

  • Social media

  • Website portfolios

License plates and personal identifying information will be removed or obscured when reasonably possible.

Customers may request in writing that their vehicle not be photographed prior to service.

Website Use

All content on this website, including:

  • Logos

  • Images

  • Videos

  • Graphics

  • Text

  • Branding

  • Pricing

  • Service descriptions

is the property of our business and may not be copied, reproduced, or distributed without written permission.

Pricing

Prices displayed on this website are estimates and may vary depending on:

  • Vehicle size

  • Vehicle condition

  • Service location

  • Excessive contamination

  • Additional requested services

A final quote may be provided after inspection.

Gift Cards

Gift cards:

  • Are non-refundable.

  • Cannot be redeemed for cash unless required by law.

  • May not be replaced if lost or stolen.

Changes to Services

We reserve the right to:

  • Modify pricing

  • Add or remove services

  • Update service packages

  • Discontinue promotions

without prior notice.

Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State in which our business operates, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms & Conditions at any time.

Updated versions become effective immediately upon being posted to this website.

Continued use of our services constitutes acceptance of the revised Terms.

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